HELENSBURGH and Lomond's area inspector has told neighbours of Invergare in Rhu that police are dealing with a "unique situation" as they attempt to clamp down on anti-social behaviour at the Airbnb party pad.
The B-listed mansion, which is available for short-term let at a cost of £1,750 per night, was dubbed 'Castle McGlasto' by national media outlets after the Advertiser revealed residents' concerns last month.
Derek Hall, who lives nearby, previously said it was not unusual for large groups of guests staying at the home to have a "very loud, Glastonbury-style outdoor sound system" with music that went on until two or three in the morning.
It was also reported that police had been called out several times over the past year in response to complaints over noise nuisance.
At a recent meeting of Rhu and Shandon Community Council, inspector Roddy MacNeill provided an update on the current situation and explained the problems his officers are experiencing in dealing with the disturbances.
READ MORE: Invergare neighbours hit out at Rhu Airbnb 'party pad'
He said: "In total there have been 28 incident reports recorded [at Invergare], so it is regular, but some of them will be multiple calls.
"We have had one call this year which we attended twice.
"It is a wee bit more difficult to deal with when it's different people that are staying at the property.
"We go and we deal with what is in front of us.
"There is a chance that we will take the sound-making equipment out of the property, but what complicates it is that it's different people each time, so we would need to test the water with it.
"It is unusual; it's a unique situation but it's very much on our radar."
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In our original story, fellow Invergare neighbours Mike and Sue Thornley said they would back planned new legislation aimed at providing additional safeguards for local authorities against Airbnb properties in breach of their licences.
After being given the opportunity to raise their concerns directly with inspector MacNeill last week, residents reiterated their desire to see action taken at Invergare.
Community council vice chair Andrew Nicholson told the inspector: "I think you get the message from us here that this is something, as a community, we would like you to intervene on on our behalf, as much as you can.
"The noise from that particular property has caused a lot of stress to residents in the area."
Lomond North councillor George Freeman added: "It is a national issue; the Scottish Government is looking at it.
"Councils cannot do what councils are not empowered to do.
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"This is not something we are at ease with and we hope you will do your best to sort it."
Inspector MacNeill said: "We are going to have to manage it to see how we go here. There is no absolute, magic quick fix.
"The owners would appear to be passing our advice on to their customers and they are now saying they can terminate their stay with no refund.
"These are good signs but it's early days. They seem very keen not to cause any issues in the area.
"Rather than continuously be on this hamster's wheel we need to draw the line somewhere."
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